We expect and welcome baby sounds! Other parents will be in the same boat, creating a relaxed, judgment-free environment.

Every birth story is different and deeply personal. Please speak with your medical team for advice most suitable for you—they know you and your baby best. We're here to work with you (think extra pillows, adjusting the bed position, etc.) to give you the best experience possible. However, we're unable to provide medical advice.

We automatically include an extra 15 minutes in your session free of charge for settling. If your baby settles quickly, we'll extend your treatment time instead.

If you have booked Session 1 - 9:45am start, we recommend you arrive at 9:30am to unwind in our lounge. The session will end at 11:15am

Our therapists will work with you and remain agile to give you the best possible experience. However, if your baby needs more settling time beyond the extra 15 minutes, we're unable to guarantee full treatment time.

As parents, there will be good times and not so good times.

Your baby must remain in the room with you at all times and under your care. We recommend bringing a pram or bouncer. Our therapist cannot be expected to attend to your baby.

If you book a massage on the futon, the baby is welcome to snuggle with you during the session. Often, mothers breast feed during the massage.

These sessions are recommended for babies 9 months or younger.

You know yourself and your bubs best! Some will sleep an hour easily in the pram, others will not tolerate this concept at all!! (Trust me! my middle child would wake up if I stopped the pram for 2 seconds!)

We are here as an alternative option for those who need a treatment but do not have babysitting available.

We are in soft launch phase and dates are limited. Please book via our website or email us on hello@kaiurbanretreat.com

Start times are listed in the booking title. Standard cancellation policy applies.